![]() Monitor and dispatch for all police and fire alarm activations.Operate the radio systems for the police support channels.Determine the priority level of requests for services and mitigate those calls that can be handled without a need for committing department resources to a response.Collect pertinent information from callers and disseminate that information to responding units or agencies.Responsible for answering incoming calls to the police by way of internal telephone.Like the Patrol Division, the Communications Division operates 24 hours a day, 365 days a year. The Communications Division consists of Police Communications Officers, more commonly known to the public as dispatchers, who are the primary answering point for all emergency and non-emergency requests for police. Police officers also responded 463 times for intrusion alarms at 201 different locations throughout the Town and Village. In 2020 Saugerties Police responded to a total of 5,646 calls for service in the Village of Saugerties and 10,845 calls for service in the Town of Saugerties. Saugerties police officers responded to 2,834 calls dispatched through the Ulster County 911 center. ![]() In 2020 the Saugerties Police Communication Center received 40,935 in-coming phone calls, of which 16,491 were Emergency calls requiring police response. Saugerties Police Dispatchers are also the primary after hours answering point for all other departments in the Town and Village of Saugerties. They are also responsible for the majority of our data entry, receiving and directing administrative telephone calls. In addition to dispatching calls for service, the communication specialists are the initial point of contact at our 24-hour service window. The Police Communication Center is staffed by three full-time and four part-time communication specialists.
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